May 07, 2013 • by • Categories: Support Blog
Issue: You have a feed pulling news items or event items somewhere on your site, but they never quite look formatted properly.
Difficulty Level: Beginner || Audience: RTE/WYSIWYG Users Read More
February 26, 2013 • by
Later this week we will be deploying an update to News that we hope you'll find useful.
Selecting an Author
The first change is for selecting authors. Rather than a simple drop-down, you will now be presented with a slightly different interface.
You'll notice that at the top of the list, you still have the option to select "Other…" and from there enter a new author name. But what's new is the search feature. This will allow you to "search" for an author and be presented with a live-updating list. Read More
January 31, 2013 • by • Categories: Support Blog
Issue: You want to insert a photo into your website, but the original is the wrong size, and you're not sure how to preserve its metadata.
Difficulty Level: Beginner || Audience: RTE/WYSIWYG Users, Textile Users
Some of the most beautiful photos that you use on your website are likely products of the labor of professional photographers, archivists, and staff all across the University. When working with these photos, there are three steps you should take each time you put one of them on your website: 1) Preserve the metadata; 2) Reduce the file size and 3) Properly resize and crop each photo to the right size for your page or rotator. Read More
January 10, 2013 • by • Categories: Support Blog
Following the hardware upgrades that occurred before break, we have put into place several changes to Conductor and upgrades to the server between last Friday (the 4th) and this morning at 6 AM. These updates should result in dramatic performance improvements for Conductor. We have other upgrades in the works to further improve performance in the coming months. Read More
December 14, 2012 • by • Categories: Support Blog
Thank you for your patience as we upgrade Conductor's server structure. Conductor has seen rapid growth—we recently launched our 300th site, and nearly 1,300 members of the Notre Dame community are trained Conductor users. To add to that, external traffic is at an all-time high.
With growth comes the need for infrastructure upgrades. Read More
December 13, 2012 • by • Categories: Support Blog
UPDATE: The maintenance has been moved to Sunday, December 16 at 1pm. Please see the new announcement.
In a push to reduce recent Conductor slowness, on Saturday, December 15 Conductor will experience two periods of downtime for a scheduled hardware upgrade. At 1pm EST and 3pm EST Conductor will be taken off-line by our hosting provider to upgrade the server hardware. During this time period, websites will be unavailable to the public and site admins will not have the ability to make changes. Read More
December 07, 2012 • by • Categories: Support Blog
Conductor and all associated sites were unavailable today from approximately 10:10am to 11:22am. The server experienced a resources issue which caused the server to lock-up requiring a hard reboot. We will be working with our provider to find solutions to prevent this from happening again.
We applogize for any inconvenience this outage may have caused. Read More
December 05, 2012 • by • Categories: Support Blog
Issue: You want to add a user, but you don't want them to have access to all the features that you do.
Difficulty Level: Beginner || Audience: RTE/WYSIWYG Users, Textile Users Read More
November 26, 2012 • by • Categories: Support Blog
Issue: You want to link not only to a page, but to a specific location in a page. Read More
September 06, 2012 • by
A number of our customers use Feedburner as a way to provide email subscriptions to their News and Events. We have used this free service in Conductor since 2007. Unfortunately, Google has decided to shut down the portion of the service that allows us to pull the statistics for this service and display it on the Conductor dashboard effective October 20. There is no word from Google on the overall health of the product, but we will be keeping a close eye on it and will be seeking out possible alternatives and migration routes should they become necessary. For those who regularly rely on the statistics displayed, contact us and we'll work out a way to provide regular reports or tranfer ownership to you. Read More